Privacy Policy for Affordable Junk Removal Experts LLC

1. Introduction

Affordable Junk Removal Experts LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information.

2. Information We Collect

  • Personal Information: Your name, phone number, email address, and address when you contact us, book an appointment, or use our services.

  • Payment Information: When you pay for services, payment details are processed securely by our payment processor and not stored on our servers.

  • Usage Data: Information about your interactions with our website (e.g. IP address, browser type, pages visited).

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage the junk removal, moving, and cleanout services you requested (appointments, scheduling, job reminders, confirmations, etc.).

  • To send text messages (SMS) and/or calls regarding appointments, 2-hour arrival windows, job reminders, free estimates, follow-ups, and related communications.

  • To analyze website usage and improve our services.

  • To comply with legal requirements or protect our rights when necessary.

4. Text Messages (SMS) Consent & Opt-Out Instructions

By providing your phone number via online booking, web forms, or phone calls, you consent to receive text messages and calls from us for purposes of service delivery, reminders, and updates. Standard message or data rates may apply.

You can opt out at any time of receiving further messages by replying STOP, or if you need help or support, reply HELP.

5. Information Sharing

We will not sell, trade, or rent your personal information.

6. Data Security

We use appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure.

7. Cookies & Tracking

We may use cookies and similar technologies to improve your experience, understand how you use the site, and improve our services.

8. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of promotional messaging.

  • Request more information about how your data is handled.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we’ll post the revised version here with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: affordablejunkremovalexperts@gmail.com